Our DNA At TTEC, our purpose, vision, mission and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships. Our Purpose Deliver humanity to business Our Mission Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands Our Vision Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships Our Values Lead every day Do the right thing Reach for amazing Seek first to understand Act as one Live life passionately
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At TTEC, we create the customer experience. Pull back the curtain of some of the world’s most iconic brands and you’ll find the people and technology of TTEC, a Customer Experience Software as a service (CXSaaS) company. We’re the friendly faces and advanced technology solutions at the heart of the customer experience. Say you’re into social media. Our clients are too! You were just dreaming a cool set of wheels and TTEC is driving beside you with one of the US’s largest automobile manufacturers. You geek out on search engine tech. We speak their language. TTEC creates customer experience through our 50,000+ employees all over the world. We speak and serve customers in 52 languages - tens of millions of times every day - digitally, on the phone, on chat and text. Through these interactions, we’re constantly learning, growing, and tweaking our tech and how we energize our people to help make other people’s days better, solve problems, and support essential services. In simple words, our
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0:00 / 0:59 Our Melting Pot of Awesomeness We not only accept people’s differences, we embrace them! Have tats or like to wear bowties? Cool. Working parent? We get it. Veteran? We value your service. Wheelchair Olympian? Awesome. Member of the LGBTQ community? We’ll be standing by your side at the pride festival. Aspiring female leader? Learn more about how we support gender diversity. No matter what makes you—you, we value it. We consider our diversity one of our greatest strengths because it enables us to view things from different perspectives and to bring value to the table in our own unique way.